FAQ

SALON

We provide a full range of premium hair services, including precision haircuts, luxury styling, advanced coloring techniques, hair treatments, weaves, and custom wig installations. Each service is tailored to enhance your unique beauty.

Yes, appointments are highly recommended to ensure you receive uninterrupted attention in our serene, luxury environment. However, we accommodate walk-ins.

We exclusively work with high-quality, professionally tested haircare brands known for their performance, safety, and long-lasting results.

Absolutely. Our stylists are professionally trained to work with all hair textures and styles.

A deposit is required to secure your appointment. This ensures a seamless and personalized service experience. This deposit reserves your dedicated time slot and ensures our team does not schedule another client during your reserved period.

We kindly request a 24-hour notice for cancellations or rescheduling. This allows us to accommodate other clients on our waitlist.

Service duration varies depending on the style and technique. Our team will provide an estimated timeframe during consultation.

Yes, you may bring your preferred extensions. However, we also offer premium extensions for clients seeking the highest quality.

SPA

We offer luxurious facials, pedicure & manicure, waxing, teeth whitening, micro-blading, lash extensions and curated wellness experiences designed to rejuvenate both body and mind.

We recommend arriving 10–15 minutes before your session to allow time for relaxation, consultation, and preparation.

Yes. Each treatment is customized to your skin type, wellness needs, and personal preferences to provide a truly bespoke spa experience.

We use premium, dermatologist-approved skincare lines that are safe for all skin types, including sensitive skin.

Yes, we provide couple experiences and curated group spa sessions upon request.

Our therapists guide you through a calm and restorative treatment using world-class techniques and luxury-grade products.

For safety and comfort, clients must be at least 16 years old for most treatments, with parental consent required for minors.

We uphold strict, medical-grade sanitation standards to maintain a pristine and safe spa environment at all times.

BOUTIQUE

Yes, we provide fast and secure nationwide delivery, as well as international shipping upon request.

Our detailed size guide and personalized assistance help you select the perfect fit. You may also request a virtual or in-store fitting session. You may check your clothes also and tell us your size.

Purchased items may be exchanged within a specified period, provided they are unworn, undamaged, and in their original packaging.

Select luxury pieces are restocked based on availability and demand. Limited collections may not be restocked.

We accept major debit/credit cards, bank transfers, and select digital payment platforms.

Yes, our professional stylists are available to offer tailored fashion advice for special events, everyday style, or wardrobe upgrades.

Absolutely. We provide a private, comfortable fitting area for an elevated shopping experience.

TATTOOS

Appointments can be made through our booking portal or via direct whatsapp contact. A consultation may be required for custom designs.

Yes, a non-refundable 50% deposit is necessary to secure your session and cover design preparation.

Pricing varies based on size, complexity, placement, and artist. A detailed quote is provided during consultation. Usually about ₦50,000 – ₦2,500,000

We accept walk-ins when availability allows, but appointments are strongly recommended for a personalized experience.

Absolutely. We follow strict sterilization procedures, use disposable needles, and maintain a sanitized environment for every client.

Pain levels differ from person to person and depend on placement. Our artists work with care to ensure comfort throughout the session, most times we introduce numbing to erase pain for the most times during the tattooing.

We recommend staying hydrated, getting adequate rest, and avoiding alcohol 24 hours prior to your appointment.

Your artist will provide detailed aftercare instructions to ensure proper healing and preserve the quality of your tattoo.